Please read these terms and conditions. If you object to any of the terms and conditions please do not continue to use this website or any of its services.

This privacy policy is for the website and governs the privacy of those who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation) and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR & PECR are adhere to. Additionally it will explain the use of cookies or software, and the download of any documents, files or software made available to you (if any) on this website. Our contact information is provided if you have any questions.


We and this website complies to the GDPR (General Data Protection Regulation 2018).  We will update this policy accordingly after the completion of the UK’s exit from the European Union.

Under the GDPR (General Data Protection Regulation) we control and process any personal information you provide to us electronically in the following ways. Unless otherwise defined, we only process your personal data for accounts & records, advertising, marketing, PR or staff administration (where applicable) purposes. We use the lawful basis of ‘contract’ under GDPR for the processing of your information; that is, to provide you with details about our services, supplying a quote or estimate. We shall continue to process your information until the contract between us ends or is terminated under any contract terms. Your personal data under the contract lawful basis is not shared with any third parties.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Cookies are small files saved to the user’s computer that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience, for example to track how you use the website, to record whether you have seen particular messages that we display, or to detect spam and bots accessing our contact form. Some cookies are required to give you a better user experience.

The website notifies the user about cookies when they first visit. Users can deny the use/saving of cookies from this website using their web browser’s security settings, to block cookies from this website and its third party partners. Help on how to do this can be found on the aboutcookies website.

External links are clickable text/banner/image links to other websites. Any links to third parties are not under our control and therefore we are not responsible for their content. Any links provided are for your convenience and do not imply any endorsement. Although we only look to include quality, safe and relevant external links on this site, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. Shortened URLs: URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators), a technique is especially used in social media (example: Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

Users are advised to conduct themselves politely and appropriately when engaging with us on social media. We agree to conduct ourselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms.

There may be instances where our website features social sharing buttons, which can help you find our social media accounts. Please use these sharing buttons at your own discretion. You can find further information about some social media privacy and usage policies in the resources section below.

Resources & Further Information

Website Privacy Policy, June 2020.

For further enquiries about any of our terms and conditions, please use the Contact Form.

Company address: Gratebuild Ltd., 119 Gardiner Rd, Prestonpans EH32 9QR